House Rules
Check-in & Check-out: Standard check-in time is 2 pm, and check-out is at 10 am.
Cancellation Policy: The following cancellation policy will be applicable as per our Company regulations:
1. If the guest wishes to cancel before 30 days of the check-in date, 100% of the booking amount will be refunded.
2. For any cancellations made within 30 days of the check-in date, the booking amount will be non-refundable.
3. Refunds are applicable only in cases where 100% payment has been made; partial payments are non-refundable.
**Refunds will be processed in 7-9 days post cancellation request
Security Deposit Refund Policy: Security Deposit Amount: Rs.20000. Reimbursement will be processed within 4-7 working days post-property inspection. Your strict adherence to this timeline is highly appreciated.
Noise & Disturbances: Please be considerate of your neighbours and maintain a reasonable noise level, especially between 10 pm and 7 am. Refrain from hosting loud parties or events on the property.
Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.
Chewing Tobacco: Strictly Prohibited with no exceptions.
Pets: Unfortunately, pets are not allowed on the property. Please make alternative arrangements for your furry friends.
Maximum Occupancy: Adhere to the maximum occupancy limit for your villa. Any additional guests must be approved by the management beforehand.
Damage & Breakages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.
Cleanliness: Please maintain the cleanliness of the villa during your stay. Use designated trash bins for disposing of garbage and avoid littering the property.
Safety & Security: Ensure that all doors and windows are locked when leaving the villa unattended. ELIVAAS will not be responsible for any loss or theft of personal belongings.
Amenities & Facilities: Use the provided amenities and facilities responsibly, and follow any posted guidelines.
Compliance: All guests must comply with local laws and regulations. Any illegal activities on the property will result in immediate eviction and potential legal consequences.
Upkeep: Daily cleaning of our property is compulsory. We kindly request your cooperation with our housekeeping staff.
Standard Occupancy 8 Guests.?
Max Occupancy: 10 guests (Extra charges applicable for each guest above standard occupancy).
